1. Introduction
ImbiAfabul English Learning Center ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website imbiafabul.com, use our services, or interact with us.
This policy applies to all visitors, users, and others who access or use our services. By using our services, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our services or create an account
- Subscribe to our newsletter
- Fill out forms on our website
- Contact us directly
- Participate in our courses or programs
This information may include:
- Name and contact information (email, phone, address)
- Demographic information (age, nationality, language background)
- Educational background and English proficiency level
- Payment and billing information
- Learning goals and preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns:
- IP address and location data
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
- Device information (type, operating system, screen resolution)
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Service Provision
- Provide and maintain our educational services
- Process registrations and manage student accounts
- Conduct placement tests and assessments
- Deliver personalized learning content
- Process payments and manage billing
3.2 Communication
- Send important service-related notifications
- Respond to your inquiries and provide customer support
- Send newsletters and educational content (with your consent)
- Inform you about new programs and services
3.3 Improvement and Analytics
- Analyze website usage to improve our services
- Conduct research to enhance our educational programs
- Monitor and analyze trends and usage patterns
- Ensure the security and integrity of our services
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, such as:
- Payment processors
- Email service providers
- Learning management system providers
- Analytics services
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required by law or if we believe such action is necessary to:
- Comply with legal obligations or court orders
- Protect and defend our rights or property
- Prevent fraud or security breaches
- Protect the safety of our users or the public
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection practices
- Secure backup and recovery procedures
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
6.1 Access and Portability
- Request access to the personal information we hold about you
- Receive a copy of your data in a portable format
6.2 Correction and Updates
- Request correction of inaccurate or incomplete information
- Update your personal information through your account settings
6.3 Deletion
- Request deletion of your personal information (subject to legal requirements)
- Close your account and remove your data from our systems
6.4 Communication Preferences
- Opt out of marketing communications at any time
- Manage your email preferences through your account
- Unsubscribe from newsletters using the links provided
To exercise any of these rights, please contact us using the information provided in Section 9.
8. Children's Privacy
Our services are designed for individuals 16 years of age and older. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying a notice on our website
Your continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Phone
+1 (416) 555-0123
ImbiAfabul English Learning Center
Privacy Officer
1255 Bay Street, Suite 900
Toronto, ON M5R 2A9
Canada
We will respond to your inquiry within 30 days of receipt.