Terms of Service

1. Acceptance of Terms

Welcome to ImbiAfabul English Learning Center. These Terms of Service ("Terms") govern your use of our website, services, and programs. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.

2. Description of Services

ImbiAfabul provides English language learning services, including but not limited to:

• Group and private English language classes
• Test preparation courses (IELTS, TOEFL, CELPIP)
• Business English programs
• Online learning platforms and resources
• Educational content and materials
• Student assessment and placement services
• Educational consulting and support

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

3. Eligibility

To use our services, you must:

• Be at least 16 years of age
• Have the legal capacity to enter into these Terms
• Provide accurate and complete information during registration
• Comply with all applicable laws and regulations

Students under 18 must have parental or guardian consent to enroll in our programs. Parents/guardians are responsible for their minor child's compliance with these Terms.

4. Registration and Accounts

4.1 Account Creation

To access certain services, you must create an account by providing accurate, current, and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Keeping your account information up to date

4.2 Account Security

You agree to use a strong password and not share your account with others. ImbiAfabul is not liable for any loss or damage arising from your failure to protect your account information.

5. Payment Terms

5.1 Fees and Payment

Payment for our services is due as specified in your enrollment agreement. We accept various payment methods including:

• Credit and debit cards
• Bank transfers
• Electronic payment services
• Cash payments (for in-person transactions)

5.2 Payment Schedule

Fees may be paid monthly, per session, or according to other arrangements specified in your enrollment agreement. Late payments may result in:

• Suspension of services
• Late payment fees
• Cancellation of enrollment

5.3 Price Changes

We reserve the right to change our prices with 30 days' written notice. Price changes will not affect existing enrollments unless specifically agreed upon.

6. Cancellation and Refunds

6.1 Student Cancellation

Students may cancel their enrollment according to the following terms:

• Within 7 days of enrollment: Full refund minus registration fees
• Before course start date: 80% refund
• Within first week of classes: 50% refund
• After first week: No refund, but may transfer to future sessions

6.2 ImbiAfabul Cancellation

We reserve the right to cancel classes due to insufficient enrollment, instructor unavailability, or other circumstances beyond our control. In such cases, we will provide:

• Full refund of paid fees
• Alternative class options when available
• Reasonable notice when possible

6.3 Refund Processing

Approved refunds will be processed within 14 business days using the original payment method.

7. User Conduct

You agree to use our services responsibly and in compliance with these Terms. Prohibited conduct includes:

7.1 Classroom Conduct

• Disrupting classes or other students' learning
• Using inappropriate language or behavior
• Attending classes under the influence of alcohol or drugs
• Recording classes without permission

7.2 Online Conduct

• Sharing account credentials with others
• Attempting to hack or disrupt our systems
• Posting inappropriate content in online forums
• Violating intellectual property rights

7.3 Consequences

Violation of conduct rules may result in warnings, suspension, or termination of services without refund.

8. Intellectual Property

8.1 ImbiAfabul Content

All content provided by ImbiAfabul, including but not limited to:

• Course materials and curricula
• Teaching methods and techniques
• Software and online platforms
• Trademarks and logos
• Written and audio-visual materials

Is protected by copyright and other intellectual property laws. Students may use materials solely for personal educational purposes and may not:

• Reproduce or distribute materials without permission
• Use materials for commercial purposes
• Reverse engineer software or systems
• Remove copyright or proprietary notices

8.2 Student Content

You retain ownership of any content you create, but grant ImbiAfabul a limited license to use such content for educational and promotional purposes, with your consent.

9. Disclaimers

9.1 Educational Results

While we strive to provide high-quality education, we cannot guarantee specific learning outcomes or test scores. Success depends on various factors including:

• Student effort and attendance
• Prior English knowledge
• Individual learning capabilities
• Time devoted to study

9.2 Service Availability

Our services are provided "as is" and "as available." We do not warrant that:

• Services will be uninterrupted or error-free
• Defects will be corrected
• Our systems are free from viruses or harmful components

9.3 Third-Party Content

We may provide links to third-party websites or incorporate third-party content. We are not responsible for the accuracy, legality, or content of such materials.

10. Limitation of Liability

To the maximum extent permitted by law, ImbiAfabul's liability is limited as follows:

10.1 Maximum Liability

Our total liability for any claims arising from these Terms or your use of our services shall not exceed the total amount paid by you for services in the 12 months preceding the claim.

10.2 Excluded Damages

We shall not be liable for:

• Indirect, incidental, or consequential damages
• Lost profits or business opportunities
• Emotional distress or mental anguish
• Costs of substitute services

10.3 Exceptions

These limitations do not apply to liability for death or personal injury caused by our negligence, fraud, or other liabilities that cannot be excluded by law.

11. Termination

11.1 Termination by You

You may terminate your relationship with us at any time by providing written notice and following our cancellation procedures.

11.2 Termination by Us

We may suspend or terminate your access to our services for:

• Violation of these Terms
• Non-payment of fees
• Inappropriate conduct
• Fraudulent activity

11.3 Effect of Termination

Upon termination:

• Your access to services will cease
• Outstanding fees become immediately due
• Certain provisions of these Terms will survive

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.

12.2 Dispute Resolution

We encourage informal resolution of disputes. If informal resolution fails, disputes will be resolved through:

1. Mediation in Toronto, Ontario
2. If mediation fails, binding arbitration
3. Courts of Ontario (for disputes not subject to arbitration)

12.3 Class Action Waiver

You agree that disputes will be resolved individually and waive any right to participate in class action lawsuits.

13. Miscellaneous

13.1 Entire Agreement

These Terms, together with our Privacy Policy and any enrollment agreements, constitute the entire agreement between you and ImbiAfabul.

13.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

13.3 Assignment

You may not assign your rights under these Terms without our consent. We may assign our rights and obligations to any party.

13.4 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or pandemics.

14. Contact Information

For questions about these Terms or to provide notices, contact us: